As each bouquet is made by hand and every bloom is unique, we do not guarantee the bouquet will look exactly like the photo as there are slight design variations to every arrangement. We do guarantee the bouquet will have at least the same number of stems and have the distinct qualities as shown in the product photos. Please note that every computer and mobile device screen has differences in how colors may be shown.

Occasionally certain flower stems may not be available due to weather conditions or other circumstances. Please be aware that in such situations, alternate or substitution floral stems to the ones seen in our product photos may be necessary to ensure your bouquet is comparable to the requested item and your order fulfilled in a timely manner. Stems of equal or greater value will always be used in such instances.

There may be natural variations in the color and shade of certain flowers, plants, and greenery present.

Any props, containers, or vases shown in our product photos are not included unless otherwise stated.

We currently do not accept custom bouquet requests.

For general inquiries, please refer to our FAQ page for information.